Expect More World Tour

As I've mentioned before, I'm always looking for ways to make a bigger impact in libraries. Moving more libraries into a state-of-the-art materials handling systems is one thing but getting them to redeploy staff to more productive activities is another.  You can't just move someone who's been working at a circ desk all their career to a position where they are working hand-in-hand with community organizations or expect them to develop non-library services or develop non-traditional ways of delivering traditional services.

Most Important Community Need: Ability to Share Library Resources at Statewide Level

Radicalize Your Catalog with Ebooks Your Patrons Can Keep Forever

Presentation about our Pitch-an-Idea grant project in which we worked with Internet Archive to provide links in the Santa Clara County Library District catalog to freely available, out of copyright ebook files which patrons could download without leaving the catalog.

Information about the project, where to access our code repository, and how to get started is available at& https://foss4lib.org/package/openlibrary-utilities-sccld.

Slides with presenter notes are available at& https://www.slideshare.net/loriayre/radicalize-your-library-catalog-with-ebooks-your-patrons-can-keep-forever.

RFID and AMH in Libraries: State of the Art

Since the late 1980’s, libraries have been slowly adopting RFID (radio frequency identification) technology as a supplement to barcodes for library material identification and also as a way to replace legacy EM (electro-magnetic) security technologies (e.g. security strips).   RFID provides a single system for efficiently checking in, checking out, and securing library material and because it is based on radiowave technology, it does not require line-of-sight.  Unlike barcodes, which must be scanned one a time, multiple RFID-tagged items can be set on an RFID pad and checked in or checked out.

RFID helps staff work faster and more ergonomically than one-at-a-time barcode systems.  RFID  is also easier for patrons to use at the self-check-out machines.  Not only can staff and patrons check-out multiple items at a time, patrons are also less likely to be confused by the self-check-out process (e.g. distinguishing between barcodes and ISBN tags).

Although there are several benefits to using RFID, adoption has been slow because of the cost of implementing RFID systems and also because the technology was lacking key standards that made investing in RFID somewhat risky – until fairly recently. 

RFP Development – Iterative, Collaborative and Empowering

I’ve done my share of software and hardware procurements – not as many as some consultants – but enough to know my way around an RFP (Request for Proposal).   And the truth is that RFPs are really horrible. They are full of contract language that few people understand and, unfortunately, they are often loaded with requirements that the Library doesn’t understand; or worse, requirements that the vendors themselves don’t understand!

I’ve seen the same RFP issued by many different libraries. Some of these RFPs were actually created by the vendor and has a few gotcha requirements that ensure their competitors will get the boot. I’ve also seen RFPs that have conflicting requirements – this happens when the Library doesn’t understand the requirements they’ve included.

But the development of an RFP has the opportunity to be an empowering experience for the library if it is done correctly. However, this requires leadership and time. It’s not as simple as doing a couple focus groups and checking off the requirements from someone else’s RFP.

 

Need Some Inspiration? Read this report! Rising to the Challenge: Re-envisioning public libraries

I just read (much too quickly) the Aspen Institute's report "Rising to the Challenge: Re-Envisioning Public Libraries" and wow, is it fantastic!

The paper states that this is a time of "great opportunity" for communities and institutions who are willing to "champion new thinking and nurture new relationships" and that it is a "time of particular opportunity for public libraries with their unique stature as trusted community hubs and repositories of knowledge and information."

The paper provides a vision for libraries that is based on an "emerging model of networked libraries that promote economies of scale and broadens the library's resource reach while preserving its local presence."  

In this vision, the key assets of the library are people, place and platform; and, the platform "provides opportunities for individuals and the community to gain access to a variety of tools and resources with which to discover and create new knowledge."

There are very practical suggestions which support the work I do including the importance of resource-sharing and collaborations across libraries.  The report strongly states that we must move away from the "go it alone" approach, which, and this is partly my interpretation, we are too locked into because of the the ILS (integrated library system) model.

Finding Library Solutions in Adjacent Industries

As much as we like to think that libraries are unique, they actually operate much like a supply chain system with central distribution centers and retail outlets. Obviously, there are differences but when it comes to materials handling, an area in which I do a lot of consulting, the similarities are striking. Both industries distribute material to outlets, require complex logistics systems, require accurate sorting and picking, and employ self-service technologies.

Web-based Staff Client for Everyone!

I'm pleased to announce that there is now a demo version of the new Evergreen web-based staff client.  Check it out here:

https://webby.evergreencatalog.com/eg/staff/

login: admin password: demo123

It's not done yet but  it already looks pretty darn good!  Congratulations to everyone who has contributed to this new development including:

Leaning Your Library's Material Handling Workflows

Presentation at ALA Conference in Las Vegas (2014). Sponsored by the Public Library Association. I really enjoyed doing this presentation because the crowd was very engaged. Got lots of good ideas from them. Thanks to all who attended!

The presentation introduces Lean and provides some ideas about how to look at library materials handling workflows with a Lean, customer-centric focus where the customer may be internal (co-worker) or external (patron).  Introduced concepts of Visual Management and 5S from Lean and identified where "waste" happens in libraries.

Press Release: Lyrasis to Manage Open Source ILS Feature Comparison Tool

Atlanta, GA - May 13, 2014 - LYRASIS and The Galecia Group announce that LYRASIS will be managing and hosting the Open Source ILS Feature Comparison Tool under the LYRASIS FOSS4LIB project, beginning immediately. The move is part of the Open Source Decision Support Tools project, funded in part by a grant from the Andrew W. Mellon Foundation. The Open Source ILS Feature Comparison Tool, previously on galecia.com, is now available at https://ils.foss4lib.org/

The Open Source ILS Feature Comparison tool compares more than 1,000 features between the Koha and Evergreen open source integrated library systems, and was designed to help libraries navigate open source software options and determine the best fit for their needs. The tool was created in 2012 by The Galecia Group with help from dozens of content contributors from the Koha and Evergreen communities. The project was funded through the Empowering Libraries with Open Source project, part of an Institute of Museum and Library Services (IMLS) grant awarded to the King County Library System (WA). This move is part of a wider enhancement effort on the FOSS4LIB site, with integration of the ILS feature comparison site with the main FOSS4LIB site, including unified logins and links between the two sites coming soon. The ability to compare other types of software packages in addition to integrated library systems will also be added in the coming months. After completing a registration process, librarians can create custom reports of just the features they need for their libraries. Those who have already registered can still use their login. New users can register athttps://ils.foss4lib.org/user/register.