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Research: ChatGPT and Readers Advisory

Submitted by Jim Craner on Tue, 06/06/2023 - 8:46pm

In our Library AI workshops, we mention the potential of AI-based tools like ChatGPT to assist with library services like Readers Advisory ("RA"). However, until recently, we only had anecdotal examples of how ChatGPT performed at this task.

So, we've spent some time lately figuring out how to methodically explore ChatGPT's capability as an RA tool.  It's slow going -- we've just dipped our toe in the water, so to speak -- but we see some great potential!

Integrating AI and Data With "Plugins"

Submitted by Jim Craner on Mon, 05/22/2023 - 1:29pm

Hey, everyone! So let's chat about ChatGPT. It's a handy little tool, right? But it does have a couple of quirks that can be annoying. First off, you may have heard of the "training cutoff". In simple terms, it means ChatGPT knows a bunch of stuff...up until the autumn of 2021. After that? It's kinda like it slept through the past year and a half and missed everything post-2021. Another big bummer: it can't browse the web either, so it's stuck with its 2021 knowledge.

Using "Retrieval" To Enhance ChatGPT's Capabilities

Submitted by Jim Craner on Sun, 04/30/2023 - 5:11pm

ChatGPT and other AI systems are becoming more popular, but they have drawbacks such as outdated knowledge and a tendency to provide false information, or "hallucinate" in AI terms. Using the "retrieval" technique in AI-based apps can give you the benefits of a chat interface along with more relevant and timely information.

Discover the Future of AI in Public Libraries with The Galecia Group's Virtual Summit

Submitted by Jim Craner on Fri, 03/24/2023 - 7:57am

The Galecia Group is excited to sponsor PLAID3, a free virtual summit dedicated to exploring the potential of artificial intelligence (AI) in public libraries. This groundbreaking event, taking place on March 28th, aims to bring library leaders together to discuss and discover how AI can enhance library services, collections, and operations.

As a leader in library technology and innovation, The Galecia Group's mission has always been to empower public libraries with the tools and knowledge needed to adapt and thrive in an ever-evolving landscape. PLAID3 is a natural extension of this vision, as it provides an opportunity for library professionals to learn about AI, its applications, and its ethical implications in a supportive and interactive environment.

Libraries & YouTube: The Rise of Disinformation

Submitted by admin on Wed, 06/19/2019 - 1:20pm

by Jim Craner and Lori Ayre

Do you know the difference between misinformation and disinformation?  Misinformation is information that is mistaken -- but it's an honest mistake.  Disinformation, on the other hand, is information that is purposely crafted to deceive -- think propaganda or false political rumors.

Building a Chatbot for the Illinois Department of Natural Resources

Submitted by Jim Craner on Wed, 12/13/2017 - 2:12pm

Ever been to a "hackathon" -- a gathering of technologists committed to working on a short-term project, usually a couple of days?  Imagine two dozen programmers, designers, and specialists locked in a room for 2 days with laptops, snacks, and caffeine, all focused on prototyping an innovative app for a good cause.  Learning, sharing, and pure geekery ensue!