I just came back from the California Library Association Annual Conference (which was a big hit, by the way!). As usual, I made my way through the exhibits talking with the vendors about ongoing projects and how things are going. This time, I came away a bit frustrated because it seemed like so many AMH and RFID projects appeared to be going a bit awry.
The thing is, projects can go wrong very quickly when libraries pursue complex technology implementations without retaining the connection to the "why" of the project. In order to successfully roll out a capital-intensive technology project, it is critical to establish a clear objective, or set of priorities, for doing so. And to continually make choices based on those priorities.