2017

Cambridge Public Library

Cambridge Public Library AMH Consultation

Cambride Public Library was in the process of renovating two of their branches, Main and the Valente branch.  Lori Ayre was brought in to work with the architects on both projects to help the Library identify ways to improve the materials handling

2016-current

Charlotte Mecklenburg Library

Automated Materials Handling and RFID Consultation

Continuing engagement with Charlotte Mecklenburg as they plan their transition from barcodes to RFID and from manual processing to automated materials handling.  They Library is in the unusual position of having to renovate one of the branches and will introduce their first automated materials handling system there. In order to plan how best to transition to RFID systemwide and how best to use automated materials handling, Lori Ayre has worked with the Library to evaluate potential vendors.  With Ayre's support, the Library has selected an AMH vendor and will roll-out a longer term plan for implementing RFID in a way that will reduce the workload for Library staff throughout the transition.  The project is ongoing.

2015-current

Charleston County Public Library (CCPL)

Charleston County Public Library RFID and AMH Consultation

In November of 2014, Charleston county residents passed a $108.5 million referen-dum to address the Library’s building and technological deficiencies. The Library then sought the services of an architectural/engineering firm to develop a program guide manual for the subsequent Charleston County Public Library (CCPL) Capital Improve-ment Project (CIP) that would affect all 16 outlets of the CCPL system. Lori Ayre of The Galecia Group was included in the proposal submitted by McMillan Pazdan Smith to provide guidance related to RFID, automated materials handling, and workflow optimization. 

The CIP project includes building five new library buildings as well as a new Operations Center. In addition, virtually every one of the other branches would be remodeled. The scope of the original engagement included developing guide specifications for certain building systems including security, access, A-V, RFID and product standards for other library items. 

Once the program guide had been completed, Ayre was hired by Charleston County in order to assist the County in finalizing RFID and AMH product specifications and help-  ing the staff to re-envision how service delivery could be changed with the help of self-service and materials handling technologies. Ayre also developed the scope of services that would be used to identify suitable AMH and RFID vendors.

2017-current

Stark County District Library

Stark County Materials Handling Strategy Analysis

Stark County District Library is pursuing a series of initiatives to minimize redundancy in materials handling practices and reduce the time staff spend in the back office so they can spend more time out in the library engaging with customers in a variety of ways. The Library’s strategic vision includes a dramatic reduction of materials handling activities in each branch and the elimination of service desks. Instead of working behind desks, the expectation is that staff will work with patrons side-by-side in the branches and spend more time delivering high-quality programming inside and outside of the library buildings. In order to achieve this vision, the Library is exploring a “pure central processing” strategy in which material is returned at each library location but only checked in at a central sorter. This workflow would be supported by two times daily delivery service. The expectation is that this approach would result in material check-in within a four hour window, physical delivery turnaround times of no more than 36 hours and a traditional “bookdrop” workflow for patrons. The Library seeks consulting assistance to analyze the “pure central processing” strategy and to identify critical elements of a materials handling strategy that will allow the Library to achieve their strategic vision.

2017-current

Seattle Public Library

Seattle Public Library Materials Handling Consultation

The Seattle Public Library purchased a cutting edge automated materials handling system in 2004 when it opened its new main library. While the system continues to function, it has experienced substantial wear and tear of the last 13 years.  The Library decided it was time to explore the automated materials handling marketplace to evaluate whether it was time to replace the system.  

As part of the consultation, Lori Ayre evaluated the cost of ownership of the system over the years and worked with staff to understand what was working well and what wasn't working well. She worked with the SPL team to explore opportunities available from the existing AMH vendor as well as other vendors providing competitive solutions and is assisting the library throughout their evaluation of options.

2018 - current

Barrie Public Library

Materials Handling Consultation, Team Building and Leadership Development Workshops

The Barrie Public Library is a two branch system based in Barrie, Ontario. The Library serves one of the fastest growing communities in Canada and the Library expects to grow to a six branch system by 2031, with the first two branches proposed for 2022 and 2024. The Library seeks assistance in achieving higher levels of service performance and increasing efficiencies especially in the area of holds process, sorting, and delivery. 

The scope of work with The Galecia Group includes a combination of materials handling analysis and recommendations provided by Lori Ayre along with change management, team building and leadership development workshops delivered by Cheryl Gould.

2018 - current

NorthNet Library Systems

Resource Sharing and Physical Delivery Consultation

NorthNet Library System was seeking assistance evaluating their physical delivery options for libraries interested in joining the Link+ resource-sharing network.  Link+ is a very popular resource sharing network that is composed of a software component (INN-Reach by Innovative Interfaces) and physical delivery of items (provided by Tricor).  

The goal of the engagement is to develop a solution for fairly distributing the total cost of Link+ between existing Link+ libraries and the new ones so that no current library pays more than their current costs and to develop a delivery model for getting items where they need to be in an acceptable time frame.

2018 - current

Bookpoints Project

Bookpoints - Summer Reading Program

BookPoints is a free, open source online application that libraries can use to build custom summer reading websites.

2015-2017

California Library Association

Bookpoints - Summer Reading Program Software

The Galecia Group was hired by the California Library Association (CLA)  to support implementation of the Great Reading Adventure (GRA) summer reading program software in Summer 2015. CLA had received a grant that would allow them to offer the program to approximately 25 California libraries to use for free but they needed help with the technical aspects of doing so.  After that first year of supporting libraries on the GRA softrware,we advised CLA to rebuild the software on a non-Windows platform (Linux, Apache, PHP, Drupal). Using the GRA software as a model, we recreated the program (with some exceptions) in time to offer it to the libraries to use again the next summer.  We named the new software Bookpoints. Most of the libraries stayed with the pilot project of Bookpoints and worked with us throughout the development and testing. They used the software successfully and have been excellent development partners. Throughout this time we have been working with the Library of Virginia who also used GRA and then moved with us to Bookpoints,providing critical development funding for our development efforts.They also hosted another group of libraries on their own VA server.  

After summer 2017, we worked closely with the libraries that had used the software to identify the high priority features that they wanted us to focus upon.  We also brought in additional development resources from BitSource and DevCollaborative to supplement our Galecia team led by Jim Craner. The 2017 version is being released in April, 2017 and libraries will be going live on their customized versions starting in May, 2017.

As soon as the 2017 season of summer reading is launched we will begin working on the 2018 version.  We will continue to partner with the Library of Virginia, however, California libraries libraries have lost their grant funding and CLA will no longer be involved in the project.  The Galecia Group will continue to work with Virginia and our development partners, and hopefully most of our California libraries to host and support them in 2018 but the service will be fee-based. We will also be seeking additional support to keep the development going.

2016-2017

Charlotte Mecklenburg Library

Library IT Technology Plan

Worked with library executive and IT teams as well as the County to develop a five year technology plan.  Project included surveys, interviews, and consulting related to their Library's transitioning to RFID and automated materials handling.