Projects

Managed numerous projects including rolling out computer labs, and establishing and managing the webcast program. Developed and delivered workshops on Computer and Internet Troubleshooting. Developed and delivered numerous webcasts on filtering and RFID. See Infopeople website for archived training material and webinars.

Compared costs and benefits of materials handling operations between two library branches that differed only in how they used automated systems to get the work done. Demonstrated a significant savings for library using automated materials return system.

Conducted materials handling analysis. Provided recommendations and projected payback periods for implementing automated materials handling and RFID technologies.

Managed Home Delivery Pilot project, a project funded by an LSTA grant to evaluate the cost and benefits of providing home delivery for library materials. Project was cancelled due to integration issues with integrated library system.

Contract began with evaluation of delivery service in the context of other services provided to METRO members. Analyzed costs associated with providing delivery and alternative approaches to improving service. Continued engagement to help METRO maintain excellent delivery service.

Recommended automated materials handling system for libraries under construction, provided recommendations on use of RFID and bar code technologies.

Evaluated materials handling operation including delivery and processing of deliveries at each branch, plus technical services. Provided recommendations for improving efficiency, automating sort, and reducing repetitive steps involved in processing materials. Assisted with planning for new building to house technical services and delivery operations.

Evaluated use of resource sharing tools by member libraries and providing recommendations for developing a regional resource sharing and delivery plan.

Configured desktops for public use including setting up security, installing and configuring applications and establishing backup and cloning system. Providing ongoing support as needed.

Assisted with the evaluation of the public access computing system and worked with staff on selection and procurement.